A Dealer System can be any software used to offer and sell aftermarket products such as VSC, Gap, Appearance Protection, etc… Dealer Systems are commonly the software applications used by dealership employees, but there are emerging software apps that are consumer facing, or even software used by 3rd party marketing companies.
For the purposes of selling aftermarket products, PEN can only support eRating and eContracting through a “dealership.” PEN does not presently support Provider direct to consumer pricing models. Please talk to PEN for further clarification.
No. PEN integrates data from the Provider System to help present and contract aftermarket products. We are not able to transfer any data between Dealer facing software. We cannot replace any DMS data extraction functions.
The network is setup to enable any Provider to any Dealer System. The Providers on PEN retain ultimate authority regarding which Dealer Systems are approved to include their products. PEN will facilitate the approval process as needed.
PEN will have a onetime integration fee estimated by the scope of the integration and the level of effort required. There are no per dealership setup fees.
In most cases there are no additional support fees if the full capability of eContracting is implemented and used. If a Dealer System does not implement and use the eContracting functions, a per dealer maintenance fee may apply.
PEN supports many Providers and many Dealer Systems. The foundation of our business is dealership choice and flexibility. We are happy to participate in programs and campaigns to help our network members to succeed, but we do not specifically endorse any single solution.